What is the lead assignment order
Leads are assigned in following order.
- If “Assigned to account owner” is active under the preference section, then leads are first assigned to account owner
- Next, leads are assigned in order of assignment block appearance in the Lead Router. Once the lead is qualified for a block, it exists the routing flow after taking the desired action
- If for any reason the sales rep is inactive, Lead would flow to next assignment rule if the option to continue routing to next block is enabled under the preference section
How often leads are matched against account
For paid users, Leads are matched to account multiple times a day, typically every 20 min. For Free app users, leads are matched once every week. The day of the weak is decided by the system to optimize the efficiency. All the unmatched leads are re-matched against the account during the weekly run. It helps match leads against new or modified accounts
Does Vyakar rematch modified leads
If the lead is already match, we do not rematch the lead unless user manually clears the “Vyakar Matched Account Name” field on lead record. If the lead is not already matched, Vyakar will try to match it against existing accounts.
How often the Lead Router Flow is executed
Lead Router flow is executed every 15-20 min. If you have any specific requirement, please contact your account executive or Vyakar support for help.